exacqvision client user manual

exacqvision client user manual

User Manual (updated September 17, 2012) User Manual (updated September 17, 2012) User Manual (updated September 17, 2012).Exacq Technologies is a trademark of Exacq Technologies, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Exacq Technologies, Inc., disclaims any proprietary interest in trademarks and trade names other than its own. Exacq Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Exacq Technologies shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual. See the server’s Quick Start Guide for information on installing the hardware. Establishing Initial Communications. See the server’s Quick Start Guide for information on establishing initial communications from the client software to an exacqVision Server. Configure IP Cameras. See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords. Configure the system name, time, and time zone. Add IP Cameras ? Add IP cameras to the exacqVision servers. Camera Recording (IP cameras) ? ? 1 Set resolutions. 1 Set frame rate. Camera Recording (analog cameras) ? ? ? 1 Set resolutions. 1 Set frame rates. Disable cameras that are not connected. Serial Port ? ? Set up serial port for RS-485 mechanical PTZ control. Set motion mask on IP cameras (there are generally no motion windows set on a new camera). The default motion recording schedule won’t trigger recording. Mask motion from irrelevant objects such as moving trees. Create windows in relevant locations, such as doors and hallways. 1 Configure quality just high enough to see relevant details. If supported by the cameras, set recording format to MPEG4 or H.https://1-pigeon.com/userfiles/1601453794.xml

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264 instead of JPEG for better storage. Watch for blue border around live video window on setup page when motion is occurring to ensure that motion sensitivity and masking are appropriately configured. Configure mechanical PTZ presets. Schedule ? ? ? Motion is recorded by default. Change any cameras to continuously record or stop recording as needed. Audio is not recorded by default. Schedule audio recording if necessary. Schedule events for notification only when they are unexpected. (Not available in exacqVision Start.) Users ? Add user accounts for the people who will use the system. Trigger Input ? ? Name input triggers to be used. Set radio button to normally open or closed to match physical switch. Alarm Output ? Name any alarm outputs to be used. Notifications (Not available in exacqVision Start.) ? ? ? Create email profile for system health administrator. Create email profile for security events such as unexpected motion or input triggers. Create email profile for the installer. Auto Export (Not available in exacqVision Start.) ? ? Create profile for video sources and duration to store on high-priority event. Insert blank CD or DVD in DVD drive. Event Linking ? ? ? ? ? Create events to alert administrator via email of system health issues. Create events to record video on input triggers. Create events to email security administrator upon unexpected triggers or motion. Create event to burn CD via Auto Export profile upon button push or other event. (Not available in exacqVision Start.) Create event to email installer when license subscription is near expiration. Create views as required by users for live viewing or multi-camera search and playback. Install Client ? Install the exacqVision Client on another computer and ensure that it can connect to the exacqVision Server using the static IP address and one of the configured user accounts. Actual hardware requirements vary considerably based on each user’s application: ? ? ? ? ? ?http://davidgiro.com/userfiles/electrolux-pronto-2-in-1-vacuum-manual.xml

CPU requirements increase greatly when hosting multiple concurrent web clients. The exacqVision server application requires a maximum of 4GB, although additional memory is required for the operating system, web hosting, or any other server applications. The storage system is often the performance limitation because of the large amount of read and write processes. Exacq highly recommends using RAID 5 or RAID 6 for all video storage to reduce the likelihood of catastrophic failure. Enterprise-grade hard drives are highly recommended to handle constant video recording. The server operating system and exacqVision software should be installed on a dedicated, mirrored operating system drive. Servers should always be UPS-powered to avoid data corruption during power failure. Operating System Requirements See the Exacq website for minimum operating system requirements. In addition: ? ? ? If automatic updating is enabled, your server might stop recording video when the operating-system restarts. Anti-virus programs should scan only the operating system and exacqVision software drives. Virus scanning should be disabled on all video storage drives to avoid large decreases in drive performance. Port blocking is not recommended because many edge devices use multiple or dynamic port assignment. MAC addressing requirements exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrangements that obscure the MAC require an additional USB-based NIC to provide a licensing MAC. Networking For the greatest system reliability and performance, the network administrator should observe the following best practices: ? ? ? ? ? ? A dedicated VLAN and NIC port for all cameras. A dedicated VLAN and NIC port for storage networks (if used). A separate VLAN and NIC for all client connections. Cameras and servers should use fixed IP addresses. Clients can use DHCP. Camera-to-server network capacity should be twice to maximum video data rate.

For systems where more than five to ten concurrent client connections are expected, you should upgrade to Apache web services. For more information, see As noted previously, web services increase server hardware requirements and can require installation on a dedicated web server. For additional information on configuring web services, see the Exacq knowledge base at Server Software Installation 1. 2. 3. 4. 5. For Windows servers, download the latest server and web services software installation from For Linux servers, download the latest server and web services software installation from Using an administrator account, run the executable to start the installation wizard. Configure the IP address, username, and password on all cameras by following the manufacturer’s instructions or the exacqVision IP Camera Quickstart Guide found at Test connectivity to each camera with the ping command. Client Software Installation 1. 2. 3. 4. 5. 6. 7. Download the latest client software from Using an administrator account, run the executable to start the installation wizard. Confirm connectivity with the server using the ping command and server IP address. If the client PC cannot communicate with the server, contact the network administrator. Start the exacqVision Client software and enter the configuration page. In the site tree, select Add Systems. Click New and enter the username admin, password admin256, and IP address (static) or hostname (fixed) that was configured in previous steps. Click Apply. If the new server appears in the system list table with a status of Connected, the initial server configuration is complete. If the server does NOT connect, but server connectivity was confirmed in previous steps, ensure that the PC anti-virus software is not blocking communications with the server IP addresses and ports. The exacqVision Client software is a thick client, and the web browser is a thin client.

An exacqVision server receives and stores video from cameras; provides audio, video, and data as requested by thick clients; and hosts a web server (if enabled) for thin clients. The exacqVision Server software does not have a graphical user interface; only the client software allows interaction. A server can serve multiple simultaneous client connections, within hardware limitations. As part of the initial exacqVision System configuration, Exacq recommends that the operator configure a new user on the exacqVision Server with restricted privileges and change the exacqVision Client settings in the user operating system account to connect to the local exacqVision Server via this user. See the Users section of this manual or the context-sensitive online help file for instructions on creating a new exacqVision user. When exacqVision servers start, they immediately start the exacqVision service, boot into the user account, and start the exacqVision Client software. Server log-in is not required to start video recording or communication with client PCs. All third-party servers start the exacqVision service on startup, but user accounts and automatic login must be manually configured. The user account functionality is limited to using the exacqVision client software for maximum reliability. All server maintenance tasks (such as shutting down the exacqVision service) that are not performed within the exacqVision Client require logging into the operating system’s administrator account. Each operating system user account maintains separate settings for its exacqVision Client. These settings include usernames, passwords, and network addresses required for exacqVision Clients to access exacqVision Servers. By default, both the user and admin operating system accounts have settings that provide administrator access to the instance of exacqVision Server running on the local computer, which is always via the localhost (127.0.0.1) IP address.

Exacq recommends that all servers be configured with one system administrator account with Remote Desktop (Windows) or SSH (Linux) remote access for system support. The exacqVision Server can be accessed from multiple exacqVision Clients, which can be running from the same computer as exacqVision Server or from remotely networked computers. To check for software updates, click Connect to the Internet and Check for Updates. If you have already installed the most recent version of the software, a message is displayed; click OK to return to the About exacqVision Client window. If a more recent version of the exacqVision Client is available, the download process starts. After the download is complete, close all instances of the exacqVision Client to complete the update. Search Page allows users the ability to search for recorded video. Config (Setup) Page allows Administrators and Power Users the ability to configure systems. Clicking on any of these icons changes the mode of operation. Each mode is explained in the following chapters.On some platforms, online help is context-sensitive. This button opens the Config (Setup) Page. The System Information fields are enabled. Enter the system’s hostname or IP address. Contact the system administrator if you do not know this information. By default, the port number is 22609; change this only if necessary for your network configuration. Select one of the following login methods: ? ? ? 6. 7. 8. 9. Use Single Sign-On is available only on systems with an Enterprise license. See the “Enterprise Users” section of this manual for more information. To require a username and password entry every time exacqVision Client is started, select Always Prompt for Credentials. To automatically log in to the system every time exacqVision Client is started, select Use Credentials Entered Below. Then enter a valid Username, Password, and Password Confirm. Select a Connection Speed.

This tells the system how much audio to buffer in order to help maintain a smooth audio stream. It also determines the default video multistreaming speed. When finished, click Apply. If the entered information is valid, the system is automatically connected. To disconnect or reconnect a system, select its box in the System List. To find a system and its address on your network, enter the IP address range in the Find Systems area. The first three boxes must be the first three elements of the IP address; the fourth and fifth boxes are used to create a range of numbers for the final element of the IP address. Click Find to list all systems whose IP addresses are in the IP address range. You must still enter a valid username or password to be able to connect to the system. Click Apply when finished. Connected systems in the System List also appear in the Configuration, Live, and Search trees. Disconnected systems do not appear in the trees. NOTE: You cannot connect to more than one system that is licensed as an exacqVision Start server at a time. The page is separated into the following tabs. The System tab allows you to create a name for the system, export and import settings from other systems, import and export graphics, and manage the licensing of your system. 2 1 4 1. 2. 3. 4. 3 The MAC Address of the system’s primary network adaptor is used to generate a license key. To obtain a license key online, provide the system MAC address to your dealer. Unlicensed exacqVision servers can connect to only one IP device at a time. After the dealer obtains a license key from Exacq, enter the key in this box. After configuring your system, it is recommended that you click Export Settings to export system settings to a USB or network drive and store it off-site for recovery from a disaster or malfunction. On systems with Internet access, select Enable Time Server and enter a valid Internet time server.

On systems without Internet access, select Enable Time Server and enter an internal time server (see your network administrator for more information). The Network tab displays your system’s IP Address, Netmask, Gateway, and Primary DNS server. 1 2 3 4 NOTE: On a Linux-based system with multiple network interface cards (NICs), the DNS server is the same for all the NICs in the system. Therefore, changing the DNS on a single NIC changes the DNS for all the NICs in the system. 1. 2. 3. 4. Select a network connection from the Network Interface Settings drop-down list to display its information. Systems with multiple NICs have more than one entry in the list. Enter the IP Configuration information for the network connection. Gateway and Primary DNS information is required to connect with a network time server. Click Apply. Select the correct bandwidth setting to limit network traffic from the server to client computers and iSCSI drives, and click Apply. NOTE: This setting applies to outbound traffic from all NICs in the system. Select the IP Reconnection Settings value in seconds. For more information, see the LDAP integration document appropriate for your platform found at. The Watchdog Timer tab displays information about the system’s factory-installed watchdogs, if available. The watchdogs can restart systems or capture cards if they lock up. The following features are available on the IP Cameras page: 1. The Find IP Cameras section scans for supported IP cameras available on the same network that the system is connected to. If you don’t see an IP camera that you expect to see on the network, verify that the camera has been configured as instructed in the exacqVision IP Camera Quickstart Guide and that the camera can be pinged from a command prompt. If you make any changes to an IP camera, click Rescan Network and check whether it is listed.

NOTE: If you need to confirm which camera you are installing, right-click the camera in the IP Camera List or Find IP Cameras list to access the camera’s website and view a video image. 2. 3. Select a camera in the Find IP Cameras list to add it to the IP Camera List. Alternatively, you can manually add a camera by clicking New and selecting the device type as follows: ? ? ? 4. 5. 6. If the appropriate manufacturer-specific driver is shown in the list, select it. If that is not available and the device is ONVIF-compliant, select the ONVIF driver. (The level of integration can vary by manufacturer or model.) RTSP-compliant cameras can stream video but not motion detection or camera configuration data. Enter a username, password, and IP address as configured on the camera. Click Apply to save the camera configuration. To enable a camera, select its checkbox in the IP Camera List. The number of cameras you can enable is subject to licensing limits. The following features are available on the IP Cameras page: 1. 2. 3. 4. 5. 6. 7. The Camera Input column is always 1 for single-channel devices, or incremented for multi-channel devices. The Camera Name column shows the assigned name of the camera. The Video Detected column indicates whether the camera is connected and sending a video signal to the system. If so, a green “YES” is shown. The Record Enabled column contains check boxes that allow you to enable or disable recording from that camera. By default, the check box is selected if a signal is detected; however, you can manually disable recording on a camera that is connected and sending a signal to the system. The Record Resolution column contains drop-down lists with resolutions supported on each camera. The Record IPS column contains sliders allow you to change the number of images recorded from each camera every second. The available IPS settings can vary between cameras. This page is similar to the IP Camera Recording page, with a few minor differences.

The following features are available on the analog Camera Recording page: 1. 2. 3. 4. 5. 6. 7. 8. The Camera Input column is the physical input connect that the camera is connected to on the back of the exacqVision system. By default, the check box is selected if a signal is detected. To change the resolution for all detected cameras on the system, click on the D1, 2CIF or CIF button. This page is identical whether you are configuring an IP or an analog camera, but certain features might be unavailable depending on the type of camera you are configuring. The following features are available on the Camera Settings page: 1. 2. 3. 4. 5. 6. Use the Configuration tree to select the camera that you want to configure. A live view of the selected camera is displayed. Basic information about the camera is listed. The Camera Name field allows you to change the name of the camera as it appears throughout exacqVision. The On-Screen Display section allows you to select the information displayed in the camera’s window on the live page, the location in the window where it is displayed, and the font of the displayed text. Select one or more items to display, and then select the position of the items. Click Font to change the appearance of the text. The Multistreaming feature (not available in exacqVision Start) appears only for cameras that support multistreaming. It allows you to create streams with different video settings or regions of interest from a single camera view. For example, you might want to limit video quality for remote clients while displaying the same camera in high quality for local clients. Each stream can have custom recording schedules, storage rules, and event triggers. Each camera has a different limit to the number of streams that can be added. The drop-down list shows the next context (stream) number available; click Add Stream to name the new context.

You can then adjust the quality settings for the stream, or modify the Crop Window section (see the next page) to create a region of interest. The new stream is listed in the Configuration tree as a child of the main camera. In the Live site tree, a stream with a specific region of interest is listed as a separate camera; a stream with different video settings is listed as a child, and the parent is labeled with a yellow star. To delete a stream, select it in the tree and click Delete Stream. 7. See the “PTZ Configuration” section of this manual for details about the PTZ section of the Camera Settings page. Decreasing image quality saves disk space by reducing the size of the video that’s being recorded. 11. The Pre Motion slider adjusts the number of seconds of video that are saved before the motion event occurs. For example, suppose Pre Motion is set to 5; when you play back motion video from that camera, you will see five seconds of video that was recorded before the motion event occurred, followed by the motion event itself. 12. Post Motion is the same as Pre Motion, except that the slider adjusts the number of seconds of video that are saved after the motion event has completed. 13. The Sensitivity slider allows you to configure how much motion must occur in the camera’s view to trigger motion recording (if enabled on the Schedule page). A low sensitivity setting can reduce false motion created by video noise or shadows. If the page includes a Motion Window section (available with certain IP cameras), you can also change a percentage slider, which determines how much of the camera view must change to trigger motion recording. NOTE: See the following section, “Motion Masks, Video Masks, and Motion Windows,” for more details. 14. Smooth Begin and Smooth End prevent the undesired recording of certain motion events.

Smooth Begin requires a minimum amount of time for motion to occur before motion recording begins; this prevents things such as a blinking light of a laser bar code scanner in a dark room, or cars passing on a road in the distance, from triggering motion recording. Smooth End determines how much video the system continues recording after the motion is no longer detected; this prevents the recording of choppy segments of frequent motion video. NOTE: Smooth Begin and Smooth End are available only on analog cameras. 15. Crop Window, available on certain IP cameras, allows you to crop unimportant portions of a camera image in order to save disk space. Click Edit and then use the mouse cursor to draw a box on the video window. This box will be the portion of the camera’s view that will be recorded and displayed (the rest of the view will be ignored). Click Apply to activate the crop; click Edit, Clear, and Apply to deactivate the crop. 16. The Defaults buttons restore factory settings to their respective sections. To view an IP camera’s web page, click the hyperlink in the IP Address field. If you don’t see a hyperlink beside the IP Address field, it could be for one of two reasons: A. You are not logged in to the operating system with administrative privileges. You must log in to operating system account with administrative privileges to access the hyperlink. B. Your client computer is not located on the same IP subnet as the IP camera. This could occur if you are using the client from a home computer to access a server at your office, for example. A Video Mask is used to block an area of a camera’s view so that it cannot be seen onscreen in live or recorded video. NOTE: The type of mask available varies by camera. A motion mask reduces unwanted recording by ignoring motion events that occur in certain areas of an image.

For example, if a camera is pointed at a room that has a moving ceiling fan in the field of view, you can avoid continuous motion recording by masking out the fan while still recording motion that occurs in the rest of the camera’s field of view. Motion masks save storage space, extend recording time, and make it easier to visually see motion events on the video timeline on the Search Page. A motion window is simply the opposite of a motion mask. To create a motion mask or motion window, complete the following steps: 1. 2. 3. On the Camera Settings page, click Edit in the Motion Mask or Motion Window section. This displays a blue motion grid over live video from the camera. Draw the mask directly in the grid. You can either individually click each rectangle to create the mask or window, or you can left-click while dragging the cursor across multiple rectangles. Click Apply to enable the motion mask or motion window. This can be useful if you don’t want system users to see a combination safe or keypad that is in the camera’s field of view, for example. To create a video mask, complete the following steps: 1. 2. 3. On the Camera Settings page, click Edit in the Video Mask section. This displays a yellow grid over the live video from the camera. Draw the mask directly in the grid by left-clicking while dragging the cursor over the area of the grid you want to mask. A green rectangle indicates the masked area. Click Apply. The yellow grid disappears and green rectangle is replaced by a solid gray rectangle. This area is now masked from both live and recorded video. To add a new profile, click the New in the Existing Profiles box. Enter a unique name in the Profile Name field in the Current Profile Properties box. The SOT, or Start of Transaction, marker tells the exacqVision System when the transaction has started. For example, you could enter the first line shown on a receipt. This entry is case-sensitive. 5.

The EOT, or End of Transaction, marker tells the exacqVision System when the transaction has ended. For example, you could enter the last line shown on a receipt. This entry is case-sensitive. 6. The Select Display Font button allows you to select the font you want to be displayed on the Live view. 7. Live Display and Record Masks allows you to black out lines so they are not visible on the live camera or through recorded data. (This can be used to hide credit card information.) Enter one or more signal words in the String field, and the system will black out the entire line on either the live display screen or recorded transaction or both. To mask the live video feed, select the Mask Display box; to mask the recorded transaction data, select the Mask Record box. 8. The Days For Data Retention field defaults to 60. To change this, use the arrows or type a new number. 9. Event Key Words (not available in exacqVision Start) allows you to set alarms that will be triggered through key words on a receipt after you link the profile through the Event Linking system. 10. When finished, click Apply. NOTES: You can require case sensitivity for all strings or all key words by selecting the appropriate Case Sensitive option under each list. CR, LF, or 80 characters terminates a line. You have now created the new serial profile. The system automatically detects and displays the serial ports. You can configure the following settings on each port: 1. 2. 3. 4. 5. 6. 7. Select the intended use of the serial port from the drop-down list in the Use column. Generally, the POS mode is used to record transactions at a cash register. By default, the last serial port listed is the built-in RS-485 port. Enter a unique name in the Name field. The Port is automatically selected by the Operating System. The Baud Rate, Data Bits, Stop Bits, Parity, and Flow Control must match the device you are connecting to. See the device’s documentation for more information.

The Max Line Length is 80 by default. Generally, you should not change this. You can configure the following settings on each port: 1. 2. 3. 4. Select the intended use of the port (unused, POS, ATM, or Access Control). Enter a unique and descriptive name for the port that will appear to client and Live view users. The Status column displays whether the port is currently connected. Select a profile from the drop-down list. Profiles, which are created on the Serial Profiles page, are used to filter an incoming serial string to isolate useful information. 5. Select the transport type as defined by the source device manufacturer’s documentation. 6. Enter the IP address of the source device. 7. Enter the TCP port of the source device as defined by the device manufacturer’s documentation. 8. Enter the maximum number of characters per line sent by the source device. If you are unsure of the correct value, use the default setting of 80. This port is configured on the Serial Ports page. Select the camera’s Address as configured on the camera hardware. (The protocol is automatically displayed based on the Serial Port selected.) The Settings button under PTZ opens the PTZ Settings window, which is described on the following page. To enable digital PTZ functions on the Live and Search pages, select the Digital checkbox. This is available even if the camera is not mechanically capable of PTZ functions. The Settings button under Digital PTZ opens the Digital PTZ Settings window, which is described after the Analog PTZControl description. If the camera moves too quickly or too slowly, move the Speed slider left (slower) or right (faster). 2. Adjust the Zoom, Focus, and Iris settings as desired (Focus and Iris are not available when configuring IP cameras). 3. Enter a name or number for the preset in the Name field. 4. Click New to enable the preset. 5. The preset is listed under Presets. Repeat for each remaining preset that you want to include in the tour.http://columbuscigar.com/images/3m-scp717-manual.pdf